Shipping policy
Last updated: June 28, 2026
At ROVAIRE, we are committed to delivering your order as quickly and safely as possible. Please review the information below regarding our shipping process.
1.ORDER PROCESSING
Orders are processed within 1 to 3 business days (Monday to Friday, excluding public holidays).
Once your order has been processed, you will receive a shipping confirmation email containing your tracking information.
During peak seasons, promotional events, or holidays, processing times may be slightly longer.
2.SHIPPING OPTIONS
United States • United Kingdom • Australia
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping | 7 to 12 Business Days (Free) |
| Essential Shipping | 5 to 9 Business Days |
| Priority Shipping | 4 to 7 Business Days |
| Express Shipping | 2 to 5 Business Days |
| Shipping Method | Estimated Delivery |
|---|---|
| Standard International | 10 to 20 Business Days (Free) |
| Essential International | 8 to 15 Business Days |
| Priority International | 6 to 10 Business Days |
| Express International | 3 to 7 Business Days |
Delivery estimates begin after your order has been processed.
3.TRACKING YOUR ORDER
Once your order has shipped, you will receive a confirmation email with tracking information.
Tracking updates may take 24 to 72 hours to appear after shipment.
4.SHIPPING PARTNERS
To provide faster and more reliable worldwide delivery, ROVAIRE works with a network of trusted logistics partners and fulfillment providers.
Depending on your location and product availability, your order may be fulfilled or delivered by one of our authorized shipping partners.
Your shipping label may display the name of one of our logistics or fulfillment partners.
The package or shipping box may include a partner's logo, warehouse label, or courier branding.
This does not affect the authenticity, quality, or warranty of your purchase from ROVAIRE.
5.SHIPPING DELAYS
While we strive to meet the estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including:
Severe weather conditions
Natural disasters
Customs inspections or clearance delays
Airline or transportation disruptions
Public holidays
Government regulations or restrictions
Labor strikes
Carrier network congestion
Global health emergencies or pandemics
Security inspections
Other force majeure events
These situations are outside the control of ROVAIRE and delivery estimates may be extended accordingly.
6.INCORRECT SHIPPING INFORMATION
Customers are responsible for providing an accurate shipping address.
If an incorrect or incomplete address is provided, shipping delays, returned packages, or additional shipping fees may apply.
7.LOST OR STOLEN PACKAGES
Once an order has been marked as delivered by the carrier, ROVAIRE is not responsible for packages that are lost or stolen after delivery.
If you experience any issues, please contact our support team and we will do our best to assist you in working with the shipping carrier.
8.CUSTOMS, DUTIES & TAXES
International orders may be subject to customs duties, import taxes, or other fees imposed by your local government.
These charges are the responsibility of the customer unless otherwise stated at checkout.
9.MULTIPLE SHIPMENTS
If your order contains multiple items, they may be shipped separately from different fulfillment centers to ensure the fastest possible delivery.
You may receive multiple tracking numbers for a single order.
10.CONTACT US
ROVAIRE
Email: rovairewear@outlook.com
Phone: +61 488 852 339
Address: 741 Elizabeth Street, Zetland, NSW 2017, Australia